1. Controller
deliciousfodres.com LLC, 45 Khreshchatyk Street, Kyiv, 01034, Ukraine. EDRPOU 99569498. Managing Director: Maria Roth. contact@deliciousfodres.com, +380 676 516 1620. Provider identification per the Law of Ukraine No. 675-VIII "On Electronic Commerce" of 03.09.2015.
2. Data we collect
- Name, email, phone number.
- Destination, travel dates, party size, message.
- IP address, device, pages visited.
3. Purposes and legal bases
We use data to answer enquiries, prepare offers and contracts, meet legal duties and, with consent, run analytics and marketing. Consent can be withdrawn at any time. The Law of Ukraine No. 3959-IX "On Personal Data Protection" of 25.04.2024 applies, and the GDPR where relevant.
4. Cookies
Essential cookies keep the site working. Non-essential analytics and advertising cookies are set only after informed consent and stay blocked before it (Law of Ukraine No. 3959-IX of 25.04.2024; Law of Ukraine No. 270/96-VR "On Advertising" of 03.07.1996).
5. Sharing
Data goes to tour operators, hotels and IT providers working on our instructions, and to authorities where law requires. Transfers outside Ukraine use appropriate safeguards.
6. Retention and security
Enquiry data is kept up to 24 months after last contact, or longer if required. We use access controls, encryption in transit and staff training.
7. Your rights
You may request access, correction, deletion, restriction or portability, object to processing or withdraw consent via contact@deliciousfodres.com. You may complain to the Ukrainian Parliament Commissioner for Human Rights or the State Service of Ukraine for Food Safety and Consumer Protection.
8. Consumer information
Service, price, terms and complaint details are given before you order (Law of Ukraine No. 1023-XII "On Consumer Rights Protection" of 12.05.1991; Law of Ukraine No. 2704-VIII of 25.04.2019 — Ukrainian-language information available on request; Law of Ukraine No. 324/95-VR "On Tourism" of 15.09.1995).
9. Complaints
Write to contact@deliciousfodres.com or call +380 676 516 1620. We reply within 30 days. You may also contact the state consumer protection authority.